Cancellation & Refund Policy
You may cancel or reschedule your appointment under the following terms.
- Cancellations made up to 24 hours in advance are fully refunded or rescheduled free of charge.
- For later cancellations, 50% of the fee is refunded.
- No refund is given for no-shows.
- Consultations that fail for technical reasons are rescheduled free of charge or fully refunded.
Refunds are issued via the original payment method (Shopier). Requests: turkishonlinedoctor@gmail.com.
Note: your rights under consumer legislation on distance contracts are reserved.
Last updated: 19 July 2026 · Data controller: Dr. Metin Burunkaya (turkishonlinedoctor@gmail.com)